Press Releases

TWD & Associates Awarded Contract by the United States Postal Service

Leading Communication Solutions Provider to Operate and Maintain Nationwide Video Conferencing System

McLean, VA – September 15, 2015 – TWD & Associates, Inc. (TWD) today announced that it has been awarded an Indefinite Delivery/Indefinite Quantity (IDIQ) contract and initial Delivery Order by the United States Postal Service (USPS®) to support the operational management, maintenance, equipment, software and network connectivity of the agency’s Video Conferencing System (VCS). The VCS provides real-time, face-to-face meetings among USPS employees in approximately 40 installations across the Continental United States. The IDIQ contract has a two-year base period with three one-year options and has a maximum value of $3 million if all options are exercised.

“This project will provide the USPS with a state-of-the-art, high-definition video conferencing system to help facilitate the efficient exchange of information needed to fulfill daily responsibilities on a national level,” said Larry Besterman, President and CEO of TWD. “We are proud to be providing USPS with the peace of mind that employees will have access to reliable communications technology for face-to-face collaborations.”

Under the contract, TWD will manage, operate, host and maintain USPS video conferencing and streaming video; monitor and maintain equipment at each of the VCS sites; provide additional components or systems as required; and maintain VCS software components, providing patches and updates as they become available. Specific capabilities to be provided by TWD include, but are not limited to:

  • Supply of point-to-point VCS on-demand video call capabilities
  • Round-the-clock staffing of a Network Operating Center
  • Maintenance of all equipment and software in the VCS environment, including break/fix maintenance
  • Monitoring of all equipment on a continuous basis
  • Ongoing configuration of all equipment and software associated with the VCS system through installation or upgrade of all available and applicable patches
  • Description of functionality and definition of requirements for any new equipment to supplement or replace existing VCS equipment as required

“TWD’s support of the USPS VCS will enable the agency to make better use of its existing platform while setting a path forward for future infrastructure upgrades and requirements,” added Besterman.

About TWD & Associates, Inc.

TWD is a technology solutions company that for more than 20 years has served as a trusted partner in delivering the highest quality systems and services to all types of customers, from large federal agencies in highly secure environments to commercial companies and non-profits. Our customers choose us to solve their communication and collaboration needs, taking a holistic view of their current technology investments and customizing solutions to deliver compelling value in the form of lower costs and higher productivity – whether on-premise or from the cloud – whether customer owned or by way of a TWD managed service. For additional information on TWD, please visit www.twd.com.