Message from the CEO
For more than 20 years, TWD has applied technology to customer organizations to amplify their results. The results – from satisfied and more productive customers to the continued strength and stability of our company – can be credited in large part to our employees, whose efforts have been central to our long-term record of stable sales, profitable operations, and continuously expanding service offerings.
The establishment and maintenance of the TWD “ownership culture” has been integral in achieving the combined goals of our customers, our company, and our employees. Our ownership culture is a reflection of TWD being majority-owned by its employees.
As you read through the pages in the Careers section of this Website, you will see references to employee ownership and performance-based compensation. These are formalized plans that are in place to allow our employees to share in the rewards of our collective success. These are the “pay-offs” of a successful ownership culture. We want our employees – at all levels and in all areas – to understand that their individual productivity, attitude, and contributions affect not only their individual success, but also the success of the entire company – including all other employee owners.
There are several crucial elements to nurturing a successful ownership culture within TWD:
Operate in an environment of transparency and mutual accountability
- Keep employees informed about company goals and performance
- Ensure that employees know what is expected of them as individuals
- Provide the guidance and tools needed to meet or exceed those expectations
Measure employee performance against objectives
- Reward success
- Provide additional support if individuals fall short
Seek out potential employees who want to be invested in the company’s long-term health and growth
We believe that the best environment is a win-win-win – a true alignment of the company’s interests with those of our employees and our customers. When we work to create a positive and rewarding work environment, we attract and retain the best people. A workforce of experienced and skilled individuals helps us attract and retain the best customers. The company succeeds, our employees succeed, and our customers succeed – and our ownership culture comes full circle.
It’s humbling, but not surprising – given the value we place on ethics, hard work, and accountability – that our ownership culture influences more than our own company-employee-customer environment. Many of our customers are responsible for defense, homeland security, and other sensitive missions that are of vital importance to the citizens of the U.S. – as well as our country’s friends and partners around the globe. As a result, TWD employees, our company’s work, and our ownership culture have a very real impact that reaches far beyond our building’s physical walls.