Collaboration Services and Systems

In the last decade, technology advances have assisted in mobilizing the world’s users. Simultaneous improvements in collaboration technology are bringing those users together again – and keeping them productive.

TWD’s comprehensive collaboration services and systems enable your users, including employees, partners, and customers, to share ideas, connect with others, and find the right information to help them make better decisions – anywhere, anytime.

Boosting Productivity, Facilitating Communications

From the traditional data center to the cloud, TWD delivers the latest in collaboration services and systems to help your organization overcome the challenges of time, distance, and an increasingly mobile and distributed workforce. Our innovative collaboration solutions include:

• Converged systems for voice, video, and data
• VTC systems
• Industry-leading Microsoft SharePoint portals

TWD utilizes the most up-to-date, industry-leading services and technologies to deliver a wide range of collaboration solutions that keep your users connected and productive, and that fit your specific needs and budget:

SharePoint Portals

The TWD SharePoint team is versed in SharePoint 2007/2010 and has MCITP and MCPD certified professionals to help you properly plan and implement an effective SharePoint deployment with the level of functionality that you need – on a single infrastructure that simplifies your site management. We also provide a full set of tools that you can use to create any kind of site on your own. Whether it’s a team site for colleagues, an extranet site for partners, or an Internet site for customers, SharePoint allows your users to access, share, and publish information easily – all in a familiar user interface that is similar to Microsoft Office.

Cloud

Our collaboration professionals know how to maximize the advantages of emerging technologies such as virtualization and the cloud for your applications and servers. We can provide collaboration solutions based on:

• Service models – Software as a Service (SaaS), Platform as a Service (PaaS), or Cloud as a Service, and
• Deployment models – private, community, public, or hybrid clouds

Social Networking

TWD professionals provide the expertise to enable you to establish a presence in social networks, a prevalent forum for user interaction and collaboration. We build social networks that focus your employees’ knowledge and creative power to streamline solutions for your organizational objectives. In addition, we can integrate the use of smart phones as desktop virtualization clients as a method to access these social networking sites.

Telepresence

TWD incorporates Telepresence technology into our collaboration designs, when desired, for conference rooms, multi-purpose rooms, operations centers and for secure and non-secure VTC systems.

Unified Communications

Our extensive expertise in unified communications allows users – independent of the access device – to access voice, email, fax, and other mixed media from a single mailbox as well as multimedia services, including messages of mixed media types such as video, sound clips, and pictures; and communication via short message service (SMS).

TWD collaboration experts guide your project skillfully through each of the five phases of the collaboration systems and service lifecycle: requirements analysis; proof of concept; design, engineering, and installation; user adoption; and governance and compliance.

Making Connections

There are a number of collaboration technologies that can help your users be more productive and connected – and that can help your organization respond rapidly to business needs. TWD applies best practices and the expertise of our collaboration specialists to plan and implement a collaboration solution that is right for you.

Corporately, TWD has demonstrated experience deploying, administrating, and utilizing the tools associated with multiple collaboration services and systems. Following are examples of our work:

• TWD provides the full spectrum of SharePoint product lifecycle services to the Naval Sea Systems Command’s Command Information Office which requires the oversight, collaboration, and management of applications infrastructure, hardware, and software.
• Our support to NAVSEA consists of Tier I, II, and III help desk specialists that are responsible for maintaining and updating NAVSEA’s SharePoint cloud-based Web presence. Our team provides SharePoint administrative and technical training and support to the Department of Defense’s (DoD’s) end-user community.
• The TWD SharePoint delivery team facilitates the day-to-day operational support of the application services hosted in the Defense Information Systems Agency (DISA) cloud.
• TWD supports SharePoint services that are credited with connecting 95,000 DoD employees today – with expansion plans to service more than 250,000 employees within the next twelve (12) months. 
• TWD’s collaboration with NAVSEA, Microsoft, and DISA represents more than 50 separate Warfare Center SharePoint programs that will be brought together on a single platform and that will support more than 60,000 SharePoint Client Access Licenses (CALs).
• Our relationships with NAVSEA, DISA, and Microsoft have enabled us to deliver a successful SharePoint environment that promotes information-sharing and collaboration between NAVSEA’s directorates. The solution facilitates organization's distributive/collaborate efforts, telework, and mobile workforce – and reduces the need for travel (and its related costs). 
• Exceeding its original objectives and performance metrics, the TWD SharePoint delivery team enables users to search, access, find, edit, and share documents and information 24/7 in a Common Access Card (CAC)-enabled, DoD information assurance-approved environment.  
• TWD collaborated with NAVSEA and Microsoft to develop content auditing solutions that help to monitor content for governance compliance.