TWD & Associates Continues Support to Long Time Federal Customer
LEADING APPLICATION DEVELOPMENT PROVIDER MODERNIZING CRITICAL PUBLIC SECURITY WEBSITE
Alexandria, VA – September 22, 2021 – TWD & Associates, Inc. (TWD) today announced that it has been awarded a subcontract to continue work first awarded to TWD as a prime contract in 2019. This new five-year contract with our prime partner will continue support to a public security focused federal agency to improve and enhance mission-critical services globally. Our team will continue to provide 24/7 technical and operational support for the Departmental Content Management System (CMS) including cloud hosting and cyber security services. The CMS system is the primary collaboration platform used globally in ensuring collaboration for public safety.
TWD’s initial work on this program was to sustain, enhance and modernize the Drupal CMS platform and enable AWS cloud adoption. We successfully completed the mission and our team currently provides end-to-end AWS Hosting and management of all system components on AWS GovCloud. Our CMS team provides and supports the lifecycle management of the Drupal platform, security, content management, SEO and analytics to support continual improvements and maximization of the platform capabilities. We are also supporting users globally with all required user support services through multiple channels of engagement improving the customer experience.
“TWD is playing a key position on this new contract and extending our past two years of exceptional performance,” said Larry Besterman, President and CEO of TWD. “Additionally, our recent work modernizing multiple legacy applications for related component organizations will help us continue to move the process forward smoothly and quickly.”
In 2020, we were also awarded a subcontract to support a critical web-based application that allows a variety of public security and law enforcement organizations to assess and improve their related operations, decision making and planning. We operationalized a dormant application and migrated it to the AWS GovCloud platform leveraging both our previous performance and challenges overcome. TWD and our prime partner are now engaged in modernizing the consolidated platform to improve capabilities, interoperability, scalability, performance, and agility.
Future enhancements include integration of analytics, metrics-based intelligence, improving customer journey and experience while implementing CI/CD and a full platform upgrade to the most current Drupal version. Besterman added, “We are excited to be a part of the team doing this important work and are confident we can continue to accelerate improvements.”
ABOUT TWD & ASSOCIATES, INC.
TWD delivers technology solutions that provide business value to customers, from large federal agencies in highly secure environments to commercial companies and non-profits. For more than 28 years TWD has been a trusted partner, demonstrating technological agility to deliver innovative solutions and bridge the gap between what is possible and what is practical in infrastructure, systems and applications. TWD uses Lean Agile processes to provide IT modernization and cloud transitions that are scalable and aligned with modern technology evolution.