Managed IT Solutions

IT resources dedicated to the proactive management of your critical systems.

Disaster Recovery & Contingency Operations

IT-related disasters and their impacts are a matter of perspective. But one thing is certain. Any disruption to your organization’s operations can spell disaster if you don’t have a contingency plan in place.

TWD specializes in planning and implementation activities for disaster recovery (DR) and contingency operations for the Federal Government as well as for private sector businesses.

Our full life-cycle approach brings together all of the necessary elements of an effective DR plan – people, processes, and technologies.

Getting to “Plan B”

While your DR plan is important, developing one can be costly. A careful balance must be struck between cost and functionality. TWD will assist you in assessing that balance relative to two key factors – your recovery point objective (RPO) and your Recovery Time Objective (RTO).

RPO defines the amount of data your organization is willing to lose when data is restored. In other words, do you want instant total data recovery, or are you willing to tolerate some data loss? And if you are willing to tolerate a data loss, how much and which data can you tolerate losing?

RTO refers to how quickly you want your data restored and operationally usable.

Both factors feed into the costs of your DR plan, and the smaller the RPO and RTO, the more your DR plan will cost.

Once you’ve determined your RPO and RTO factors, TWD works with you to develop a contingency operations plan that meets your expectations and budget. We will assist you through the following steps which are designed to help you examine and discover the critical aspects of your DR plan:

  • Purpose – The components of your IT environment you want to continue operating
  • Scope – The scope of your DR plan
  • Planning Principles – Your measurements for a successful DR conclusion – and the assumptions you have about executing the DR plan
  • Reference Requirements – Identification of any Federal or organizational policies that must be followed
  • Concept of Operations (CONOPS) – The operational framework for executing the DR plan
    • System Description and Architecture – What the IT infrastructure looks like and where it is housed
    • Contingency Operations Leadership – Who is leading the effort to execute the DR plan as well as identification of other key stakeholders and their responsibilities
  • Notification of Activation – Who is told when contingency operations plan takes effect
  • Restoral Plan – Detailed plan on getting back to operational normalcy/recovery goals for your people, processes, and technologies

Once your DR plan is in place, TWD can help you implement regular testing – a critical factor that demonstrates the feasibility of your DR plan, particularly over time as changes are made to your infrastructure and technologies.

Options for DR Preparedness

Once your DR plan and objectives are set, TWD provides reliable DR products in our own cloud and through the Microsoft Azure cloud platform. DR services in the cloud make it easier – and more affordable – than ever to implement a DR plan. No investment in equipment or space, a fixed-fee structure, and pre-staffed expertise are just a few of the familiar benefits of a cloud-based DR solution. Other advantages, such as flexibility and scalability in the cloud, enable TWD to deliver the technology that fits your needs for both RPO and RTO.