Managed IT Solutions
You rely on technology to communicate, to connect, to protect, and to run your organization. But there’s more to technology than its procurement and integration into your IT environment.
Ongoing active management of your technology – including its operation, maintenance, licensing, warranties, and upgrades – is crucial to ensuring the optimal performance and reliable availability of the technology to your users. To be effective, this management requires investments of time, resources and often, specialized skills.
TWD managed services are an efficient outsourced alternative to the overhead and responsibility of retaining your own specialized IT resources.
Our dedicated services adhere to market-based performance Service Level Agreements (SLAs) and include the highly qualified expertise needed to perform critical proactive management and maintenance and provide 24/7/365 user support – with no hidden costs. Our predictable subscription-based model means that you know exactly what services you are getting for your money, and exactly what your expenses will be.
Leave Technology Management to Us
All of the offerings in our TWD managed IT services portfolio are designed to assume the burden of your organization’s network and system operations.
From scheduled and proactive maintenance; to end-to-end optimization, visibility, and proactive monitoring of your infrastructure; to around-the-clock support for users – TWD delivers on the promise of your technology investment while you focus on your business.
TWD managed services include:
- Managed Service Desk
- Network Monitoring & Support
- Network & Systems Maintenance
- Security Solutions
- Remote Access Solutions
- Disaster Recovery/Contingency Operations
We’ve Got You Covered
TWD managed services are a perfect strategy for organizations that want to dedicate their staff and budget resources to organization goals, not on day-to-day technology management. Our comprehensive portfolio – implemented by our seasoned and certified skilled professionals and based on a predictable, fixed-cost model – ensures that there is a TWD managed services solution that will fit your business, timeframe, user requirements, and budget.