Information Resource Management

Managing information resources requires more than buying and installing the latest and greatest hardware and software or ensuring that the network is "up" and user problems are resolved quickly.

Information resource management is a systematic approach to defining information requirements, applying technology to meet those requirements and assuring that the technology helps users and customers get the information they need whenever and wherever they need it.

IT Management

TWD understands and applies the full scope of information resource management. TWD's seasoned IT professionals partner with their client IT managers to meet their organization's total information needs.

TWD provides an array of IT management services, including:

• conducting requirements analyses to identify and define needed information;
• helping to design information systems that efficiently collect and distribute that information'
• preparing the necessary planning and approval documents to move IT resource purchases forward within the organization's procurement process;
• assisting the IT manager with the purchase and installation of IT resources by identifying and screening potential vendors and conducting cost/benefit analyses of the purchase alternatives.

IT Resources

Our IRM support does not end with the installation of the IT resources. TWD provides additional vital assistance, including:

• helping the client maintain configuration and inventory control of the IT resources, including re-use or disposal of outdated IT assets;
• working with clients to ensure their networks meet evolving IT security requirements;
• developing and implementing plans for technology refreshment of the IT resources to ensure the client's network continues to meet evolving information needs.