Communication Watch Officers and Console Operators
Government agencies are required to monitor their communications and to implement effective measures for receiving, routing, and transmitting information exchanges – particularly for classified projects.
TWD has the proven, skilled resources for the roles of communication watch officers and console operators who perform communications monitoring responsibilities. Our resources have the proper government clearances, can implement tested standard operating procedures, and are trained to operate and maintain a wide range of secure and non-secure telephony equipment – including audio-conferencing bridges, telephone switches and instruments, radio and satellite communications, and mobile communications systems
Our communication watch officers and console operators ensure that your secure and non-secure communication functions are performed flawlessly, whether you are operating under normal project conditions or during periods of crisis, including national emergencies and disasters.
Someone to Watch over You
TWD brings a deep understanding and significant experience to all levels of mission-critical national and international communications. We established and staffed the first Switchboard Operation Center for the Department of Homeland Security (DHS) at the Nebraska Avenue Complex and provided console operators to the Department of State (DoS) for more than 17 years.
Our communications specialists are trained to monitor your communications through multiple channels – from phone calls to meetings and other sources – receive information, and determine how that information should be shared and with whom.
TWD communication watch officers:
A Solid Track Record
TWD has proven experience providing critical communications support for the highest levels of government. We can put our skills and knowledge to work for you – from establishing and following proper protocols for normal operations to providing high-priority, time-critical communications functions and emergency notification support during emergencies.
TWD’s professional communications support includes:
Our specific experience delivering professional communications resources and support to our government clients includes the following current and past projects: