Vice President, Unified Communications
Chris Ackerman leads TWD's Unified Communications (UC) business unit, which is focused on the full suite of infrastructure and applications needed to deliver and operate UC services for users. He is recognized as an expert in the IT engineering field of study and carries more than 20 years of experience that encompasses a wide spectrum of disciplines.
During his career, Mr. Ackerman has worked for telecom carriers, the healthcare industry, and government contractors. Commensurate with his technical background is his experience leading engineering staff through practical, value-engineered achievements.
Mr. Ackerman has specialized experience in the Homeland Security market, having served in key roles for several DHS contracted efforts. He worked as the lead engineering manager for the development of the DHS HQ migration to OneNet, coordinating solution development through DHS OCIO engineering, security, and the OneNet team. He also served as the principal engineer for the Coast Guard SBU network, managing complex communications challenges throughout the U.S. and its territories.
Mr. Ackerman earned a master of business administration in Technology Management and holds some of the information technology industry’s most prestigious certifications, including a CCIE, CISSP, and ITIL foundation.