Collaboration Technologies

An evolving enterprise information technology landscape continues to transform the ways we access, share, utilize, and communicate information – both internally and in the marketplace. But for many organizations, keeping everyone connected presents its own set of obstacles.

TWD’s collaboration technologies help organizations overcome the challenges of time, distance, and an increasingly mobile and distributed workforce to keep you connected and productive.

From the traditional data center to the cloud, TWD delivers the latest in collaboration technologies that include voice, video, and Web conferencing; messaging; mobile applications; and enterprise social software.

Delivering on the Promise of Technology

Our TWD collaboration teams utilize the most up-to-date, industry-leading collaboration technologies to deliver a solution that fits your specific needs, users, and budget:

• SharePoint Portal – TWD collaboration professionals are versed in SharePoint 2007/2010 and are MCITP and MCPD certified. Our SharePoint teams include specific deep expertise, including development (architects, developers, testers, designers, production managers) and operations (administrators, site owners/publishers, contributors, and readers).
• Cloud – TWD supports cloud computing/hosting applications. Our collaboration professionals know how to maximize the advantages of virtualization for your applications and servers. We can provide solutions based on:
  • Service models – Software as a Service (SaaS), Platform as a Service (PaaS), or Cloud as a Service, and
  • Deployment models – private, community, public, or hybrid clouds
• Social Networking – Today, social networking is creeping into the organization’s day-to-day operations and becoming a prevalent way of interacting with unlimited numbers of collaborators. The most common social networks in business circles are LinkedIn, Twitter, and Facebook. TWD collaboration professionals provide the expertise to enable you to establish a presence in these networks, and can build social networks that focus your employees’ knowledge and creative power to streamline solutions for organizational objectives. In addition, we can integrate the use of smart phones as desktop virtualization clients as a method to access these social networking sites.
• Telepresence – TWD is a Cisco Telepresence Video Migration Express Authorized Technology Partner. We incorporate Telepresence technology into our designs, when desired, for conference rooms, multi-purpose rooms, and for secure and non-secure VTC systems.
• Unified Communications – TWD collaboration professionals have extensive expertise in unified communications which allows users – independent of the access device – to access voice, email, fax, and other mixed media from a single mailbox as well as multimedia services, including messages of mixed media types such as video, sound clips, and pictures; and communication via short message service (SMS).

TWD subject matter experts guide your project skillfully through each of the five phases of the collaboration systems and service life cycle: requirements analysis; proof of concept; design, engineering, and installation; user adoption; and governance and compliance.

Collaborating Across Boundaries

Corporately, TWD has demonstrated experience in developing, deploying, administrating, and utilizing collaboration technologies, and has assisted with the following collaboration services and systems for our customers:

• TWD developed and administrates the largest DoD SharePoint portal for our Naval Sea Systems Command (NAVSEA), Command Information Office client.
• The TWD SharePoint delivery team facilitates the day-to-day operational support of the application services hosted in the Defense Information Systems Agency (DISA) cloud.
• TWD has demonstrated experience supporting SharePoint services credited with connecting 35,000 DoD employees today, with expansion plans to service more than 88,000 employees within the next twelve (12) months.
• TWD supported the Department of Homeland Security (DHS) National Protection and Programs Directorate’s Critical Infrastructure Warning Information Network (CWIN) with its migration to the DHS Data Centers 1 and 2 (cloud).
• TWD supports our NAVSEA CIO client to establish Facebook and Twitter accounts to increase its exposure through social media.